Order Processing & Shipping

Our order processing time can be up to 5 working days, though of course we do our best to get orders out as soon as possible.

Delivery time to the UK is 2-3 working days, Europe is 3-5 working days, Rest of World is 5-14 working days but can sometimes take longer depending on customs.
Larger items are sent via a courier service which is usually next working day delivery within the UK, 2-3 working days to Europe and 3-5 working days worldwide.

For customers outside of the UK, please be aware of possible customs charges on your parcel. This is beyond our control – no extra charges will be reimbursed by us.

Please be aware of possible delays on parcels to Europe currently due to Brexit.

Returns

This product can be returned for a full refund for any reason within 14 days of receipt.

For any items that arrive damaged please send photos of the damaged item, outer box and packaging to support@midnightrose-emporium.com.